Spotlight on Acumatica Shopify Integration (Commerce Edition)

Acumatica Shopify Integration Screen

The powerful Acumatica Commerce Edition supports out-of-the-box integration with Shopify. Here’s a closer look at this option to build and manage your online webstore and your business with the powerful Acumatica Shopify integration.

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What is Acumatica Commerce Edition?

Acumatica Commerce Edition provides tools for passing data between Acumatica ERP and your eCommerce website.  Right out of the box, Acumatica Commerce Edition includes integration to BigCommerce and Shopify – two very popular eCommerce platforms. In addition, Acumatica Commerce includes a set of APIs (Application Programming Interfaces) to support seamless data exchange with any other modern external commerce platform of your choice.

New Acumatica Shopify Connector

With the release of Acumatica 2020 R2, a new built-in integration with Shopify was rolled out. Powering over 1,000,000 businesses worldwide, Shopify is one of the leading eCommerce platforms on the market, helping businesses of all sizes create an online web store to manage and sell everything from physical goods and digital products to services and memberships.

The new Acumatica Shopify integration allows you to manage your back-office with Acumatica ERP while creating a powerful Shopify eCommerce webstore on the front-end. The seamless integration between the two systems synchronizes products, customers, inventory availability, sales orders and fulfillment data in real-time (or alternatively, the synchronization can be scheduled at a set time as well as initiated manually).

See Also: Acumatica xRP Platform (A Look Under the Hood)

Acumatica Shopify Connector Demo

The Benefits of Synchronized Web Store Data

Gone are the days of manually updating inventory items, pricing, product photos, detailed descriptions, and volumes of other data in two different systems. All of the information that displays on your Shopify website on the front end is being served up from Acumatica ERP on the back end. For instance, if you update pricing in Acumatica (perhaps it’s on sale), the change flows straight to Shopify in real-time so customers can see it immediately.

In addition, the Acumatica Shopify integration works in both directions. That means when a customer purchases an item from your webstore, a sales order is automatically created in Acumatica ERP, details of the order are logged, inventory levels are updated, etc.  What’s more, once the item is processed for shipping in Acumatica, the shipped status automatically flows back to Shopify so the customer knows that the order is on its way.

shopify synchronization settings screen


The Acumatica 2023 R1 release introduced a couple of new features related to the Shopify integration including the ability to Import Refunds for Partially Shipped Orders as well as Mapping of Shopify Locations to Acumatica Warehouses.

Import Refunds for Partially Shipped Orders

In previous releases, it was not possible to import a refund from Shopify for a sales order that had any status other than Completed, Open, or On Hold. As a result, you had to manually process refunds and returns for partially shipped orders. Now when such a refund is imported to Acumatica ERP 2023 R1 or later, the Shopify connector processes it as follows:

For shipped items – Creates a return order and a refund, and then applies the refund to the return order.

For not-yet-shipped items – Adjusts the item quantity in the original sales order, creates a refund, and applies the refund to the original payment.

Mapping Shopify Locations to Acumatica Warehouses

In previous versions of Acumatica ERP, it was possible to map locations created in Shopify to specific warehouses and warehouse locations in Acumatica ERP only for Shopify POS orders. Starting in Acumatica ERP 2023 R1, this functionality has been extended to Shopify web orders as well (orders placed in a Shopify online store).

Getting Started with Acumatica Shopify Integration

Be sure to contact your Acumatica partner for help setting up and configuring the new Acumatica Shopify Integration. Or click below to find an Acumatica Consultant in your local area.

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