Acumatica 2020 R2 Release Notes (What’s New)

Acumatica ERP Screen

On the heels of the feature-packed Acumatica 2020 R1 release earlier this year, the company has announced that Acumatica 2020 R2 is now available as of September 16, 2020. Here are some of the top new features and things to note about this newest version of the popular cloud ERP application.

Core Financial Features

Here’s a quick summary of some of the top new or enhanced features to the core financial modules in Acumatica 2020 R2.

Bank Reconciliation and Transaction Management

A number of functional improvements and updates to the user interface (UI) have been rolled out, making it easier to process bank transactions – in particular, to the importing and processing bank transactions functions.

Electronic bank and credit card transaction feeds allow Acumatica customers to easily connect with over 11,000 financial institutions to download transactions and reconcile bank accounts using automated processes. Plus, with Acumatica Advanced Expense Management, you can further automate expense receipt creation from bank feeds utilizing rule-based assignment of financial accounts to streamline employee reimbursements and corporate credit card reconciliation.

For detail, check out our article on Acumatica Bank Integration

In addition, improvements to Reconciliation Statement Report shows the following information that was not available in previous versions of Acumatica ERP:

  • The starting bank statement balance
  • The cash account balance as of the statement date
  • The list and total of unreconciled disbursements and receipts
  • The list and total of reconciled disbursements and receipts

Customer Account Visibility

Businesses that manage multiple companies or branches often want to limit access to customer account information to the accounting department or employees of just the company or branch they work for.  In other words, an accounting manager at Branch A shouldn’t be able to access customer data at Branch B. To help facilitate these enhanced controls, Acumatica 2020 R2 allows you to associate customers in Acumatica ERP with one of the following:

  • A Branch – customers can only be accessed by employee roles assigned to that branch
  • A Company – customers can only be accessed by employees that have access to at least one of the company’s branches (or to the company if it has no branches).
  • No Entity – if a customer record is not associated with a branch or company, it can be accessed by any user.

Credit Memo Retainage and Automation

Starting in Acumatica ERP 2020 R2, credit memos support the full retainage processing cycle along with AR invoices, making it possible to perform proper correction of project billing and providing corresponding changes in the AIA report.

CRM Enhancements

Building on the fantastic new lead qualification workflow introduced in Acumatica 2020 R1, CRM continues to get even better with the following key enhancements in Acumatica 2020 R2.

Acumatica CRM Cases Screen

Improved Account and Contact Relationship

In previous versions of Acumatica ERP when multiple contacts were linked with an account, it was difficult to find the primary contact. Starting in Acumatica 2020 R2, the information about the primary contact is displayed on the Details and Contacts tabs of the Business Accounts and right from there, you can specify or change the primary contact.

Pin and Unpin Activities

You can pin your most important CRM activities – such as emails, tasks, notes, or phone calls – to the top of the activities list for better visibility and quickly. The activity pins are supported for cases, opportunities, and leads.

Order Management

Here are a couple of key improvements to the Inventory and Order Management modules in Acumatica 2020 R2.

Payment Processing on Sales Orders

In previous versions, you were not able to access the Payments and Applications form to create payments for sales orders if your user credentials didn’t include access to accounts receivable forms. But in Acumatica ERP 2020 R2, you can add payments to sales orders without opening the Payments and Applications form.

Validate Bills Against POs

You’ll have the option to have Acumatica validate accounts payable bill details against the original amounts on the purchase order to be sure that the billed amounts and quantities do not exceed the original amounts agreed upon with the vendor. When values in the AP bill exceed those of the original PO, the system will display a warning.

See Also: Sales and Inventory Improvements in Acumatica 2020 R1

Service Management

Here’s a look at a few enhancements to the Service module of Acumatica ERP.

Acumatica 2020 Service Appointments Calendar

Pause and Resume Appointment and Service

In Acumatica 2020 R2, staff members can put an appointment on pause and resume it later, as well as pause and resume specific services. For example, you might pause and resume service for a meal break or pause an appointment at the end of the day and resume it the next day.

Multi-day Service Management

A number of controls and enhancements will be rolled out that will make it easier to create and manage multi-day service appointments.

Service Inventory

Staff members can soon view the availability of stock items to be added to an appointment, service order, or contract schedule as well as add multiple inventory items at once.

Commerce and Shopping Cart Integration

In addition to becoming part of the core product in Acumatica 2020 R2 (no longer provided as a customization project), here are some of the other enhancements coming to the Commerce functionality in Acumatica.

Acumatica 2020 R2 Shopfiy Integration

Integration with Shopify

The Shopify Connector will provide support for Acumatica integration with the popular Shopify automated online shopping cart solution. A number of functions make it easy to connect with your Shopify store and synchronize data with Acumatica.

Related Items in BigCommerce

The BigCommerce Connector will support the export of related items in Acumatica to your BigCommerce store. Related items are key to creating additional, incremental revenue from inventory items that are related or complementary to items shoppers have already selected.

Usability Enhancements

Here’s a collection of enhancements that don’t typically grab the big headlines, but make Acumatica 2020 R2 even faster and easier to use so you can get more work done in less time:

  • Automatically refresh dashboards in common areas
  • Troubleshoot import errors with in-cell error reporting
  • Save time with address lookup and enrichment
  • Access up-to 500 recently visited records list instantly
  • Retrieve data more quickly with query join suggestions and previews
  • Easily change the screen ID of generic inquiries with the Change Screen ID button, reference a screen with a hidden key field, and preview inquiries in a side panel

Acumatica 2020 R2 Launch Date and Release Notes

Acumatica 2020 R2 was released for general availability on September 16, 2020. Acumatica 2020 R2 contains literally hundreds of improvements, enhancements and new features, many of which were Acumatica community suggestions on the Acumatica Feedback Site. Contact us to request the full release notes detailing all changes, enhancements, bug fixes and technical requirements.

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